Locomotion Massage Therapy LLC

Policy Notification 

I understand that unanticipated events happen occasionally in everyone's life. In my desire to be effective and fair to all clients, the following policies are honored. 


Cancellation Policy 

I respectfully ask that you provide me with at least a 24-hour notice of any schedule changes or cancellation requests. This allows the opportunity for someone else to schedule an appointment. I require a credit card number to be given to book appointments. No-shows, late cancelations and late rescheduling will result in a charge of 50% of the service fee.

I understand that emergencies, and illnesses do occur at inopportune times. If you have a fever, a known infection, or have experienced vomiting or diarrhea within 24 hours prior to your appointment time, please contact me immediately.

There are times where appointments need to be rescheduled on the practitioner's behalf due to the above listed circumstances as well. Although this does not occur often, I understand that this can be an inconvenience and apologize in advance. I will do my best to give advanced notice if I am closing or need to cancel due to bad weather.

Please do not risk your own safety trying to make your appointment. Late cancellation due to emergency, illness, or inclement weather will generally not result in any missed session charges, but this is determined on a case-by-case basis. 

Late Arrival Policy 

Please arrive 5-10 minutes prior to your appointment time to allow time to fill out any required paperwork as well as answer any intake questions I may have. I understand that issues can arise that may cause you to be late for your appointment. However, I ask that you call to inform me if this ever occurs, so I can do my best to accommodate you. Appointment times are reserved for each client, so oftentimes I cannot exceed that reserved time without making the next client late. For this reason, arriving after your appointment time may result in loss of time from your massage so that your session ends at the scheduled time. Full service fees will be charged even when sessions are shortened due to late arrival. In return I will do my best to be on time, and if I am unable to do so I will add time to your session to make up for my late arrival or adjust the service charge accordingly.

Inappropriate Behavior Policy 

Massage therapy is for relaxation and therapeutic purposes only. There is absolutely no sexual component to massage whatsoever. Any insinuation, joke, gesture, conversation, or request otherwise will result in immediate termination of your session and refusal of any and all services in the future. You will be charged the full service fee regardless of the length of your session.